Customer Support

Please see the Online Sales Frequently Asked Questions (FAQ) list below for important information about ordering my artwork online.

My artwork is available in three primary formats:

  1. Mixed media paintings (Pigment ink, Oil, Acrylics) in a variety of sizes; at present, I can only mail the smallest size (approx. 11x14). If you are interested in a larger size, please contact me. (Close-up photos coming soon!)

  2. Limited-edition reproduction prints are produced in two sizes: 11x14, and 16x20. As shown below, each print is signed, numbered, and the edges are gently torn by hand to produce a unique appearance. The 11x14 size is shipped in a black and gold acid-free, archival double mat and protective bag, ready to place into a standard frame. The 16x20 size is shipped in a protective bag inside a mailing tube. When sold locally. the 16x20 print is available with a black and gold acid-free, archival double mat. Each size comes with instructions for framing and care. All prints are unconditionally guaranteed.

    Photo of reproduction print

  3. Note Card examples are shown below; Note Cards are intended for mailing and include an envelope that qualifies for regular first class mailing (44¢) ; note cards are not intended for framing.
Cards

Note Cards (5½ x 8½)

All note cards are printed by the artist and are packaged as a single card and white envelope or in a box of four with white envelopes. Each card contains a description of the artwork printed on the back.


About the The Artist’s Eye Productions, Inc. Online Store

  1. Shopping cart and payment services are handled by PayPal.
  2. Insured shipping to US destinations only by FedEx or US Postal Service
  3. Please allow 4-5 business days for processing your order. Contact me for rush orders or faster shipping.
  4. Email notification is sent when your order ships.
Solution Graphics

 


Online Sales FAQ

 

How long does it take for you to fill and ship artwork orders?

Most of my artwork is produced after it is ordered. In other words, I don't maintain an inventory. As a result, once your order is received, I will print and package orders for Cards within 1 to 3 business days after the order is received. Small canvas paintings take longer to produce, averaging 5 to 10 business days after the order is received — if you need artwork sooner, please call me using my Contact phone number.

Do you take international orders or ship internationally?

Sorry, at this time I am not able to sell or ship my artwork outside the continental United States. Postage to Alaska or Hawaii is available at extra cost (please inquire).

How are orders shipped?

Online orders will usually ship by US Postal Service or FedEx, depending on the size of the order. Single cards will usually be shipped by First Class mail. A tracking number and insurance will be provided for packages.


Contact me by email or telephone:

Contact Us

 


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This page was last updated on Wednesday, December 8, 2010